Shipping policy

Shipping Policy

At Holistic Play, we believe in making your shopping experience as smooth and hassle-free as possible. That’s why we offer free shipping on all orders, with no minimum purchase required!

Order Processing

Once you place your order, we will process and prepare your items for shipment within 1-3 business days. You will receive an email confirmation when your order has been shipped, including tracking information so you can follow your package's journey.

Free Shipping

Enjoy free shipping on all orders, no strings attached! No hidden fees or extra charges—simply place your order and we'll take care of the rest.

Tracking Your Shipment

After your order ships, we will provide you with a tracking number via email. You can easily track the progress of your package using the provided link.

International Shipping

Currently, we only ship within Australia, Austria, Belgium, France, Germany, Ireland, Netherlands, New Zealand, Norway, Spain, UK, Canada and USA. If you are located outside of our shipping zones, please contact us at support@holistic-play.com for assistance.

Issues with Your Order

If you experience any issues with your shipment, such as not receiving your package or receiving incorrect items, please contact us at support@holistic-play.com. We are happy to assist and ensure your order reaches you as intended.

Contact Us

For any questions or concerns about your order, feel free to reach out to our customer service team at support@holistic-play.com, and we’ll be happy to help!